Guarantee and Returns Policy

Whilst we will endeavour to make all items as quickly as possible and to meet customer's important requirement dates, you must understand that especially with more complicated items, they cannot be rushed and it is only fair that each customer waits in turn.

Goods may be returned for any reason within 14 days of purchase providing they are in their original condition and packaging.

Items made especially can only be returned if faulty. Faulty goods can be refunded or exchanged if returned to us within 21 days after which a replacement will be offered. Please ask for a'Certificate of Posting' when returning goods as lost goods cannot be compensated for.

There are no refunds on sale products.